Gift Card, E-Gift Card, & E-Gift Certificate FAQs
How do I Purchase a Gift Card?
Gift Cards can be purchased at ANNTAYLOR.com, LOFT.com or at any Ann Taylor, LOFT, Ann Taylor Factory or LOFT Outlet store. Gift Cards are available in denominations of: $25, $50, $75, $100, $150, $200, $250, $500 and $1000.
How do I Purchase a E-Gift Card?
E-Gift Cards are purchased through our partner vendor, CashStar, which specializes in secure electronic gift cards. When clicking on the E-Gift Card link, you will be directed to the Cashstar site to complete your purchase.
Can I Purchase or use an International Gift Card?
Unfortunately, we do not currently support the sale of US or Canadian Gift Cards to international customers, or the redemption of US or Canadian Gift Cards for internationally-shipped orders.
What is the online return policy?
to view our online return policy.
How do I use an E-Gift Certificate?
E-Gift Certificates can be applied as payment online at LOFT.com and anntaylor.com. After entering the E-Gift Certificate number in the E-Gift Certificate/Gift Card payment field, you will be prompted to enter the email address where the E-Gift Certificate was received. After clicking "Apply", it will be used as payment towards your order. Please note: E-Gift Certificates can only be used online and cannot be used at any of our retail stores.